Special and Intensive Care

We understand that some pets require a little or a lot of additional TLC due to age, illness or injury, therefore we have Special Care and Intensive Care programs available for these pets.

All pets on our Special Care and Intensive Care programs receive preferential rooms, additional checks throughout the day where we get them up and moving to ensure they are getting enough exercise, toilet time, food and water, comfortable bedding, and for our canine holiday makers, rubber matting on the floor to help them stand easily and ensure they are not lying in fluids overnight.

Special Care

Designed for pets that require that little bit of additional care, eg. geriatrics (10+ years) in good health; pets recovering from minor surgery; etc. These pets receive checks and exercise by our staff an additional two times throughout the day.

Intensive Care

Designed for pets that require a lot of extra attention and care, eg. Diabetics; recovering from major surgery; on a lot of medication; geriatrics (10+ years) in poor health; etc. These pets receive checks and exercise by our senior staff members every 3 hours between 8am and 6pm as well as additional bedding and the most suitable rooms.